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The Storage Authority Story

After hearing hundreds and hundreds of people say they were going to build a self storage but never did and after visiting just as many self storage that were poorly designed, maintained and operated Marc Goodin started his journey helping others build and operate responsible self storage facilities. Marc has been sharing his self storage knowledge with new comers and veterans alike for over 20 years.  Marc has helped many people, through his self storage books and his consulting practice, how to prosper by surprising and delighting their customers and providing unexpected over the top customer service.

Every time Marc opened a new facility or helped someone else open one or even talked about self storage he continued to hear over and over again I was going to build a self storage but...  But in the end there were only so many hours in a day to help.

One day in early 2013 Marc got a call from Scott House who was interested in learning more about the self-storage business.  Scott is a real estate broker, developer and recognized expert in the Hospitality Industry with over 20 years in Franchise Development. He quickly learned from Marc and other sources that the Self-Storage industry was very similar to the Hospitality industry 50 years ago, where large operators entered large and small markets and began to gain market share over their smaller competitors, which led 50 years later to having over 100 hotel franchises in the US.

Soon they became friends and agreeing there was a need for quality self storage facilities to service the demanding public and a system to develop and operate the facilities.  After spending hours even days talking about the self storage business they joined their expertise together to provide Storage Authority, the first of its kind Self Storage Franchise System in the United States.

Weather your looking for a dependable storage facility you can count on or you want to own a self storage business we look forward to helping you.


Marc Goodin       Scott House

Co-Founders of Storage Authority